Last updated: 31/3/25

The Terms and Conditions for Muckraker Ltd ('we', 'us', or 'our'), provide a guideline for how you should use our services ('Services'), including when you:

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@dispatch-media.co.uk.

Introduction

Our services are provided by and maintained by us for your personal entertainment, information and communication. The services offered by us include features, content, events, and/or other promotions. By using these services either as a visitor or as a subscriber of one of our subscriptions, you may need to download software and/or content and/or agree to additional terms. If you choose to participate in any of our services you will be bound by any applicable and additional terms as well as these website terms of use.

Your agreement with us includes these website terms of use and in addition our:

  • Privacy Policy and Cookie Policy which sets out the terms on which we process any personal data we collect from you, or that you provide to us and information about how your use of our services is monitored so that we are able to improve your user experience. Please read our Privacy Policy & Cookie Policy so that you understand our privacy practices. You warrant that all data provided by you is accurate;

Our services

Accessing our services

Parts of our services are only accessible to our subscribers and not to visitors. In addition, we may not offer or make available all of our services or content to residents of certain countries.

If you are required to register with us to access some or all of our content, you agree that you will keep your username and/or password confidential and will not share this information with any third party. You also agree that you will not register multiple email addresses. We may terminate or restrict your use of our service if you violate these website terms of use or are engaged in illegal or fraudulent use of the service.

Modifications

We may, at our discretion change, remove, suspend or discontinue any aspect of our services at any time including the availability of any content (e.g. a community forum may be withdrawn).

Our content

Our content, trademarks, copyright, patents, logos, domain names and other related intellectual property rights or other features of our brand belong to us or to our licensors. Your use of our services does not grant you any rights in and/or our licensor’s intellectual property whether for commercial or non-commercial use.

We grant our users a licence to access and use our services and intellectual property rights (subject to your ability to access our services as set out above) and to the following usage restrictions:

  • you may use our services for personal, private and non-commercial purposes; and
  • you must not commercially exploit, or sell any content appearing on our services (this does not apply to any user content posted by you and in which you retain ownership rights, see paragraph on user generated content below).

You acknowledge that in using our services we and our third-party affiliates may at some stage provide advertising and other information to you.

User Generated Content

Users of our services may be given an opportunity to interact with us and submit, post and/or upload content (including comments and pictures). In posting your content, you confirm to us that you are the owner or have consent from the owner to post the content and that the content complies with our Community Guidelines and does not defame any person, company or business or violate the privacy rights, copyright and other intellectual property rights, contract rights or any other rights of any person.

By submitting content, you grant us a non-exclusive, transferable, sub-licensable, perpetual, royalty free worldwide licence to use any of the content that you post on or in connection with our services and you also irrevocably waive the benefit of any moral rights you may have in any such material. We do not claim any ownership rights in your content and you continue to retain all ownership rights in your content. If you believe that your rights have been infringed in relation to your content, please contact support@dispatch-media.com

By submitting content, you also warrant that you have read and agree to be bound by our Participation Guidelines which are incorporated in these website terms of use and govern all interactions with us.

We do not endorse any user generated content nor do we guarantee the accuracy or authority of any user generated content. We reserve the right to remove your content and to remove, suspend or discontinue your opportunity to submit, post and/or upload content, at any time and for any reason at our sole discretion and without further recourse to you.

Disclaimer

We will always aim to provide you with the best service we can, but our service is provided “as is” and we do not and cannot promise that all of the information provided in our services will always be 100% accurate. The information provided by our services is for information purposes only and does not constitute advice. All our services are provided without any warranties or guarantees.

Some of the information provided by our services is supplied to us by our third-party partners. We have no control over third party content and we are unable to guarantee the accuracy of such third-party content. You agree that you access any content at your own risk. Before relying on any information, whether it is from us or from our third-party partners, we advise you to verify the accuracy of such information.

Whilst we will do our best to ensure that our service is fully operational at all times, we are not responsible for and shall not be liable to you for any problems or temporary interruptions in using our services arising from factors outside of our control (e.g. technical problems from traffic congestion on the internet) or for any problems arising from participating in or from downloading third party content.

To the extent permissible by law, we are not responsible for any loss or damage resulting from use of our services or from any content posted on or through our services.

Limitation of our liability to you

You agree, that to the extent permissible by law, your sole and only remedy for any problems, issues or concerns with our service is to stop using our services, whether as a subscriber or as a visitor using one of our services.

Changes to our terms

We may amend these website terms of use at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your experience in using our services, so please ensure that you check our website terms of use frequently. By continuing to use our services after any changes are made, you accept those changes and will be bound by them.

The law that governs our services

These website terms of use and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales and will be subject to the exclusive jurisdiction of the English courts. However, if your use of the website gave rise to a potential legal action when you were a resident of: (i) Ireland, these website terms of use are subject to Irish law and to the exclusive jurisdiction of the Irish courts; or (ii) Scotland, these website terms of use are subject to Scottish law and to the exclusive jurisdiction of the Scottish courts.

Subscription terms

By registering to become a subscriber, you agree that you have given us accurate registration details, including contact information.

What happens if I default on a payment?
If you default on any payment, we may:
– terminate your subscription;
– charge you for any outstanding amount remaining on the unexpired portion of your minimum subscription term (subject to your subscriptions and/or offer terms);
– take any action which is necessary in our opinion to recover our losses.

If your subscription has been terminated and you would like to re-subscribe to one of our subscriptions, we have the right to require payment in full of any outstanding amount owed to us.

How can we change these terms?

We may amend these terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience. If we make any important changes to the subscription terms, we will notify you.

Additional terms:

We may change our subscription entitlements at any time with 30 days’ notice and you may cancel your subscription within this notice period.  We may also at any time and at our sole discretion, terminate your subscription with us where we believe that we have serious grounds to terminate (for example, breach of these terms).

We may screen your name and address against fraud prevention databases when we decide whether or not to accept your application for subscription or your application for event tickets or any other service. If we do not accept your application for subscription, we will terminate your subscription and reimburse any payment that you have made.

In addition to these standard subscription terms, you will also be subject to any specific terms relating to the offer you have chosen, as made available to you before the purchase of your subscription. If you are found to be abusing the terms of any of our offers, we have the right to suspend and/or terminate your subscription and/or offer agreement with us.

Our subscriptions are subject to English law and to the exclusive jurisdiction of the English courts. However, if you are a resident in Scotland, our subscriptions are subject to Scottish law and to the exclusive jurisdiction of the Scottish courts and if you are a resident in Ireland, our subscriptions are subject to Irish law and to the exclusive jurisdiction of the Irish courts.

Cancellation terms

How can I cancel my subscription?
You can cancel your subscription by unsubscribing from your online account or by emailing subscriptions@dispatch-media.com and communicating your request clearly in writing.

To cancel your subscription before automatic renewal, so that you are not

How can we change these terms?
We may amend these cancellation terms at any time to ensure that we remain compliant with relevant laws and regulations and to ensure that we are constantly improving your subscription experience.